Why am I not able to log in?
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Once you have signed up, we send a mail to the email id you
entered with a confirmation link. You have to click on the
confirmation link to activate your account. Without activation,
you will not be able to log in. In case of login difficulties even
after confirming the account, please send a mail to
support@jantakhoj.com with your
registered email id or fill in the support request
on Contact Us page.
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Can you help me with finding out about my provident fund details?
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JantaKhoj has no relationship with any provident fund office or officers.
We are not able to provide any assistance in this regard and will ignore
all queries on this topic.
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How is a People Search conducted?
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All our search products access our comprehensive databases built from a
diverse variety of public sources. Once you enter the search criteria,
our search engine queries these databases in search of the person or
address you are seeking. The more accurate the search criteria you
provide, the higher the likelihood of finding the individual. We then
provide instant matching results.
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What are public records?
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Our network of databases contains information from the following two categories:
- Public records: records maintained by the government, such as court records.
- Publicly available records: records generally made available to the public, for example, phone books.
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Why has JantaKhoj put up my record and contact details online?
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JantaKhoj aggregates information from various public sources. In this regard,
it acts just like a web search engine. Just like web search engines gather information
from all over the web, index it and prepare it for easy searching, JantaKhoj
gathers public records, which are already in the public domain, and makes
them easy to search. If JantaKhoj is showing an entry for you, it means that
the record already exists in at least one public source.
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Will someone know if I do a search on them?
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No. Our searches are completely confidential and the person being
searched for will not know that a search has been performed or who has
performed it.
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What information do I need to run a search?
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You can run a search with as little information as a person's first name.
However, the more information you provide, the greater the likelihood that we
find the person you are seeking. Complete name, complete last known address,
and state, are all very useful and will increase your chances of success.
In case of partial entry of name or address, the search engine will attempt to
provide all the close matches, if not the exact ones.
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Are your services completely confidential?
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Yes, we do not sell, trade, or otherwise, transfer the personal information that
visitors provide during the registration and order process anywhere outside the
company.
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Is the information up to date for all the People Search records?
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JantaKhoj puts in the best efforts to keep the information updated,
but in certain cases, the underlying record coming from a public source,
may not have the most recent information. In such cases, JantaKhoj is
not liable for any discrepancy between the current and displayed information.
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I want to remove my listing from JantaKhoj People Search. How do I do that?
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JantaKhoj respects your decision to remove your entry from our People Search.
Please read the Privacy Policy for exact details on how to do this.
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Does JantaKhoj share its database with others or participate in spam E-mail programs?
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No, JantaKhoj does not share its database with third parties and does not participate
in spam E-mail programs. Hence, unless there is a specific acceptance from any
customer, we will not share our database with any third party. The only E-mail
you are likely to receive is the welcome letter. Only important E-mails will be
sent to you.
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What if I want to add or change a listing? (or) The information reported in
your reports is wrong. Can I update it?
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In the search results page, you can see the message:
“ Unable to find your record.
Click here
to add your record.” Alternatively, you can directly go
to Create a Record form and submit your details for inclusion. We do not
encourage changing the existing listing as they are coming from public sources.
Still, if you are keen on changing a listing, you can send a mail to
info@jantakhoj.com with the required changes. We reserve the right to update
the details.
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Can I search people from other countries?
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Sorry, the People Search currently covers India only. You can definitely
enter the name of any person residing outside India and you will be able
to see the related social media and web results, but the uppermost section
with ‘Search Results’ covering contact details, age, gender, address,
telephone, family members and neighbours, may not present meaningful details.
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What if I forgot my password?
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You can visit the Sign In
page and click on ‘ Get your password here’ (Password reset feature) to receive a new password in the original email id
which you signed up with.
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How can I pay for the subscription?
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We use the services of CCAvenue, India’s largest electronic payment
gateway provider, and this allows you to make online payments through
a wide variety of methods – international or domestic credit cards,
debit cards, cash cards, and netbanking.
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Is anyone notified I am searching for them?
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JantaKhoj does not notify anyone about the searches that you do online.
These are completely confidential. However, in the case of any investigation
by law enforcement authorities, JantaKhoj will comply with their requirements
and share the required information.
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Do you have any sample reports?
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How the records are kept up to date?
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JantaKhoj runs periodic updates to bring in fresh and updated data.
In addition, JantaKhoj keeps on adding newer sources of data.
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I'm not happy with my search results. Can I get a refund?
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It is the responsibility of the users to do quick initial searches to see
if any meaningful search results are coming up. Based on this, if they
have subscribed to any of the search packages, JantaKhoj does not provide
any refund.
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I have a question not answered by your FAQs. How do I contact you?
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